
Cottage Residential Center - Alcohol and Drug Addiction & ...
Substance Use Disorder Clinic • Santa Barbara, CA
Ratings by platform
- rehab.com: 4.4/5 (20 reviews)
- ProjectKnow.com / Alcohol.org: 4.4/5 (15 reviews)
- recovery.com: 4.3/5 (27 reviews)
- Recovered.org Trustscore: 3.75/5 (N/A)
What patients say
Patients praise
- compassionate staff and knowledgeable professionals
- serene, convenient location near the ocean in Santa Barbara
- effective comprehensive programs with 12-step facilitation and family counseling
- supportive alumni community and strong recovery network
- life-changing experience for many patients
Common complaints
- concerns about financial motivations when insurance coverage is threatened
- reports of cold or insincere atmosphere among some staff and patients
- criticism of outdated or confrontational counseling techniques by some staff members
- complaints regarding room quality and minimal effort from some staff members
- some patients felt unwelcome or unable to receive tailored care based on age
In patients' words
"Going to Cottage Residential Center was the best decision I ever made. I tried to stop drinking on my own, but was powerless over alcohol, and unable to do it."
— Rehab.com review"So you get someone going in recovery and supposedly really care but when there is a threat of no coverage that all stops. Oh we don't care anymore it's all about the dollars!"
— Patient review (ProjectKnow.com/Alcohol.org)"staff members show minimal effort, quality of rooms is poor. I was told that they were unable to care for and work with younger people to my face!"
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