Santa Barbara Eyecare: Ophthalmologist Santa Barbara
Optometry • Santa Barbara, CA
Ratings by platform
- Birdeye (Aggregate): 4.3/5 (30 reviews)
- MyVision.org (Aggregate): N/A (Aggregate) (202 reviews)
- WebMD: 3.5/5 (23 ratings (6 reviews))
- Vitals: 4.5/5 (11 ratings (2 reviews))
What patients say
Patients praise
- Significant vision improvements following surgeries like LASIK and cataracts
- Highly regarded surgical expertise and reputation of Dr. Douglas Katsev
- Professional, efficient, and modern office environment/facilities
- Personalized patient care and attentive bedside manner
- Knowledgeable and helpful staff in many instances
Common complaints
- Occasional complaints regarding long wait times
- Instances of perceived unprofessional or condescending staff behavior
- Some reports of contradictory information provided by staff or doctors
- Short duration of time spent with the doctor during visits
In patients' words
"Dr. Katsev is an excellent doctor with great bedside manner. He did my cataract surgery which was very successful. I was happy with the entire process."
— WebMD Review"The lady at the front desk... was condescending. The younger woman helping me initially struggled... When the rude woman came to assist, she was disrespectful."
— Birdeye Review"Saw two doctors there and they gave me contradictory information. The wait time to see a doctor is long, and the time spent with the doctor is very short."
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