Santa Barbara Behavioral Health is now LifeStance Health
Behavioral Health • Santa Barbara, CA
Ratings by platform
- Birdeye: 4.8/5 (32 reviews)
What patients say
Patients praise
- High quality of care and clinical expertise from specific providers
- Friendly, compassionate, and helpful front desk staff in some experiences
- Ease of scheduling appointments for some patients
- Reliable and effective telehealth services
Common complaints
- Administrative errors, including issues with insurance verification and appointment scheduling
- Difficulty contacting staff or experiencing poor customer service from receptionists
- Lack of communication regarding provider changes or departures
- Negligence or delays in refilling prescriptions
In patients' words
"I always receive top-tier care at LifeStance and am able to communicate with the office or my provider when I need too. Appointments are easy to schedule... Staff is always friendly and helpful."
— Matthew Bryan (Birdeye/Google review)"Bad experience with LifeStance especially re: communication... I selected a new provider and booked an appointment... she messages me from the waiting room saying she can't take on new clients and someone was supposed to call me about this last week, which they never did."
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