FirstHealth OB/GYN in Sanford
Women's Health • Sanford, NC
Ratings by platform
- FirstHealth Provider Profile (Molly Crossman): 4.7 / 5 (143)
- FirstHealth Provider Profile (William Vereen Terry): 4.7 / 5 (331)
- FirstHealth Provider Profile (Sahana Sankar): 4.8 / 5 (83)
- FirstHealth Provider Profile (Kendall Reid Zmiewsky): 4.5 / 5 (337)
- FirstHealth Provider Profile (Caleb Pearce): 4.8 / 5 (204)
What patients say
Patients praise
- Providers are frequently described as knowledgeable, caring, compassionate, and attentive
- Many patients report feeling heard, validated, and comfortable during exams and consultations
- Strong praise for the bedside manner of specific physicians, including doctors like Dr. Sankar, Dr. Pearce, and Dr. Kantorowski
- General satisfaction with the quality of medical care and treatment plans provided
- Friendly and professional interactions with many nursing and reception staff members
Common complaints
- Long wait times in waiting rooms and to see providers
- Difficulties navigating phone systems to reach the office directly
- Mixed experiences with front-office staff, including reports of unprofessionalism or confusion with insurance/check-in procedures
- Some patients felt providers were not attentive, dismissive, or relied too heavily on nursing staff to relay information
- Occasional complaints regarding administrative processes such as appointment scheduling or billing communication
In patients' words
"I would drive the additional distance just to be seen by this provider again. Much better experience than I've had at the other first health branches. She actually listened and provided good suggestions."
— Patient review of Dr. Sahana Sankar"I love Dr. Terry and wouldn't want to see anyone else however I wish I could call his office directly when I needed to speak to someone. I often have to go through a call center and I don't like that at all..."
— Patient review of Dr. William Vereen Terry"It is always a little stressful to see a new provider, but Dr Caleb Pearce and his staff in the Sanford office made me feel incredibly comfortable as a new patient."
— Patient review of Dr. Caleb Pearce"I had a very positive experience at a medical office that is usually a trauma hot zone for me. My nurse was kind and compassionate and listened. My doctor was even more so. Awesome bedtime manner and explained everything..."
— Patient review of Dr. Pamela KantorowskiMore clinics in Sanford
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