Internal Medicine - Sanford - FirstHealth
Internal Medicine • Sanford, NC
Ratings by platform
- FirstHealth provider profile (Kim Finlay-Tozzi, M.D.): 4.8 / 5 (434 Reviews)
- FirstHealth provider profile (Lakshmi Madduru, M.D.): 4.3 / 5 (212 Reviews)
- Birdeye (FirstHealth Family Medicine - Sanford): 3.3 / 5 (24 reviews)
What patients say
Patients praise
- High patient ratings for some FirstHealth Internal Medicine providers in Sanford (e.g., 4.8/5 and 4.3/5)
- Patients describe clinicians as thorough, pleasant, listening/caring, and having good bedside manner
- Staff/front-desk and check-in experiences described as friendly/efficient in some reviews
Common complaints
- Reports of rushed appointments where patients felt unable to fully explain concerns
- Complaints about perceived inadequate care/treatment decisions and record/communication issues (in related FirstHealth settings)
- Low overall rating for at least one FirstHealth clinic listing on a review site (3.3/5), alongside strongly negative narratives
In patients' words
"“It felt very rushed like she needed me out the door and leaving and I couldn't explain things.”"
— FirstHealth provider profile page for Lakshmi Madduru, M.D."“I have never went to hospital and left after I told the Doctor I was in a lot of pain, that was not right.”"
— FirstHealth provider profile page for Lakshmi Madduru, M.D."“FirstHealth Family Medicine - Sanford has a 3.3 star rating with 24 reviews.”"
— Birdeye listing for FirstHealth Family Medicine - Sanford (review summary)"“This place was awful. … She refused treatment for a chronic condition …”"
— Birdeye listing for FirstHealth Family Medicine - Sanford (review text)More clinics in Sanford
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