San Rafael Primary Care - A UCSF Health Clinic
Family Medicine • San Rafael, CA
Ratings by platform
- Yelp / MapQuest: 3.0/5.0 (on Yelp aggregate) (29 reviews (aggregated on MapQuest/Yelp platform))
What patients say
Patients praise
- Some patients appreciate the efficiency of staff in specific circumstances
- Occasional praise for individual physicians regarding service quality
Common complaints
- Difficulties reaching the office or staff via telephone
- Issues with billing practices, specifically high charges for brief visits
- Lack of responsiveness to patient follow-up calls and medication requests
- Staff perceived as ineffectual or unhelpful
- Inaccurate or exaggerated documentation of visit times in medical records
In patients' words
"I was charged $575 for an appt that lasted 2 minutes, no exaggeration, even though the billing statement I received said it was a 30-45 minute visit. ... I won’t recommend your facility."
— Online patient review (via usa.haogiayensao.com)"This office is the worst. the staff is ineffectual, trying to get anyone on the telephone is a joke. Just tried calling the office to get antibiotics for my father who is in his 90's. I waited on..."
— Yelp review (via MapQuest)More clinics in San Rafael
Primary Care Doctor's Office in San Rafael, CA
Patients praise: Physicians described as knowledgeable, attentive, and compassionate · Efficient, clean, and modern office environments.
Family Doctors in San Rafael, CA
Patients praise: compassionate and caring bedside manner · thoroughness in listening and addressing concerns.
Marin Dental Care | San Rafael Dentists, Invisalign® San Rafael, CA
Patients praise: Courteous and professional staff · Clean and well-run office environment.
San Rafael, CA Infectious Disease Specialists | Sutter Health Doctors
Patients praise: caring and supportive medical staff for certain patients · professional and thorough approach to care for some specialists.
Eye Institute of Marin: Ophthalmologist in San Rafael
Patients praise: Professional and courteous staff · Thorough medical care and examinations.
Trusted Optometrist in San Rafael, California - FYidoctors USA
Patients praise: Highly regarded local optometrists (notably Dr. Iwami) · Professional and thorough patient care.
Comparing your options?
Browse other Family Medicine clinics, or filter by state and specialty to compare patient ratings.