Behavioral Health | Little Company of Mary San Pedro - Providence
Mental Health Services • San Pedro, CA
Ratings by platform
- Vivian Health: 4.0 out of 5.0 stars (25 reviews)
- Medicare/HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems): 3.0 out of 5.0 stars (Overall Hospital Rating) (464 completed surveys (reported 2019 data))
- Patient willingness to recommend hospital: 71% to 93.4% (variation based on reporting period/source) (349 total respondents (reported 2024 data))
What patients say
Patients praise
- Some patients report positive interactions with specific doctors and nursing staff
- Majority of patients surveyed would recommend the facility
- Generally clean facilities reported by a subset of patients
Common complaints
- Reports of delayed staff responsiveness to patient needs
- Complaints regarding communication in the emergency department
- Concerns about noise levels at night
- Mixed reports regarding cleanliness and patient care experiences
In patients' words
"I was recently diagnosed with a severe stomach infection, lots of pain & came into the E.R. Stayed 2 weeks & would like to give major Thanks to nurses... everyone cared genuinely from the housekeepers, to the engineers & the nurses assistants. Words cant express how well I was treated."
— Medicals-Health.com user review"No one here seems to care why im here... ive never seen such bad service in any hospital that ive been to."
— Medicals-Health.com user review (regarding ER experience)More clinics in San Pedro
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