Harbor Community Health Centers: Primary Care Practices: San ...
Family Medicine • San Pedro, CA
Ratings by platform
- Birdeye: 4.4 out of 5 stars (37 reviews (across Birdeye/Google/Yellow Pages))
- Official HarborCHC Website (Testimonials): 4.79 out of 5 stars (34 reviews)
What patients say
Patients praise
- Exceptional, knowledgeable, and caring medical staff/doctors
- Professional and kind front desk and lab staff in some interactions
- Comprehensive and quality health services
- Environment described as clean and professional
- Some patients appreciate the thoroughness of the care received
Common complaints
- Long wait times and slow service, even with appointments
- Difficulties with front desk responsiveness and communication
- Perceived callousness or lack of empathy from staff
- Strict or frustrating policies regarding walk-ins and new patients
- Issues with clinic organization and scheduling management
In patients' words
"This place has horrible customer service... I came in early this morning and made an appointment so that we wouldn’t have to wait as long and here we are waiting for our appointment at 2:00pm and it is 2:57pm."
— LocalGuideWorld"Chris Santos is awesome. He is extremely knowledgeable and has clear and concise answers for everything. He is even up to date on current studies. Can't recommend him enough!"
— Loc8NearMe"Worst experience every time with or without an appointment. They say we take walk-ins starting at 7:30am, but won't attempt to see any walk-ins until all appointments are seen instead of at least taking 1 or 2 walk-ins between schedule appointments..."
— BirdeyeMore clinics in San Pedro
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