San Marino Psychiatric Associates
Psychiatry • San Marino, CA
Ratings by platform
- Various platforms including BBB, Trustburn, MapQuest, and Birdeye: Approx 2.4 - 2.8 out of 5 stars across various aggregators (Multiple reviews across different platforms (e.g., 10 on Trustburn, 28 on Birdeye, 43 on MapQuest))
What patients say
Patients praise
- Some individual practitioners are praised as brilliant, wonderful, or helpful
- Occasional positive experiences citing professional and friendly service with short wait times
Common complaints
- Reports of rude, unhelpful, or dismissive front office staff
- Complaints regarding medical management, specifically over-prescription of medication (pill pushing)
- Patients feeling unheard or that practitioners are disinterested
- Dissatisfaction with communication and responsiveness, such as unreturned calls
In patients' words
"The office personnel are so very rude..I was seeing their NP for help with possible change of medication. Made me feel much worse... and does not return calls."
— Trustburn Review"Dr. Rebecca Najera is brilliant and I highly recommend her to anyone... BUT OMG THE FRONT OFFICE..."
— MapQuest Review"I was a patient of his for over 7 years, stuck in a terrible marriage, he told me for 7 years THE DEVIL YOU KNOW IS BETTER THAN THE DEVIL YOU DON'T... I can never recapture the years of my life he put me in a drug induced haze."
— Vitals Review (regarding specific practitioner)More clinics in San Marino
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