San Marcos Family Medicine - myPrivia
Primary Care • San Marcos, TX
Ratings by platform
- Birdeye (Aggregate): 4.4 out of 5 stars (1,216 reviews)
- OpenDataNY: 4.7 out of 5 stars (373 ratings)
- Facebook: 60% recommend (18 reviews)
What patients say
Patients praise
- Professional, attentive, and knowledgeable individual providers and nurse practitioners
- Helpful and thorough nursing staff
- Ability to schedule and manage some health needs via the myPrivia app
- Positive experiences with quick appointments and walk-in services when available
Common complaints
- Difficulty reaching the office by phone and poor responsiveness
- Issues with insurance referrals and approvals
- Frequent turnover of medical providers
- Concerns regarding billing systems and refund processes
- Aggressive automated appointment notification systems
- Long wait times for appointments
In patients' words
"This office went from 4 stars to -4 in 2 years. Dr's leave all the time I have had 6 diffrent providers in 3 year. No one answers the phones..."
— WebMD Review"This company stalked and harassed me for months. I do not need 8 notifications a day by a pit bull automated system telling me i have an appointment."
— myPrivia App Review"The nurse practitioner, Erin, is very helpful and is genuinely concerned with getting you the right care. As you can tell, I highly recommend this clinic."
— OpenDataNY ReviewMore clinics in San Marcos
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