Austin Skin PLLC, San Marcos, TX - WellMed
Dermatology • San Marcos, TX
Ratings by platform
- Birdeye (Austin Skin Physicians): 4.8/5 stars (73 reviews) (73 reviews)
- Birdeye (WellMed at San Marcos): 4.2/5 stars (22 reviews) (22 reviews)
- WebMD (Dr. John Jackson): 4.5/5 stars (37 ratings) (37 ratings)
What patients say
Patients praise
- Highly regarded dermatologists and physicians (Dr. Arffa, Dr. Gee, Dr. Jackson)
- Professional, caring, and thorough medical care
- Positive experiences with specific procedures like Mohs surgery and cancer removal
- Helpful and friendly office staff at specific locations
Common complaints
- Long wait times for appointments
- Issues with billing and credit card policies for cancellations
- Concerns about administrative communication and staff accessibility
- Reports of labs ordered without informed consent
In patients' words
"These people were very professional yet also cared about me. Dr. Arffa is a master with a needle and thread. I am very pleased with the way my cancer removal was completed."
— Birdeye review of Austin Skin Physicians"Why does your San Marcos WellMed location not have any doctors available, only nurse practitioners? ... What right do they have to treat patients without a doctor present?"
— PissedConsumer complaint regarding WellMed"Austin Skin ordered labs against patient consent or knowledge and now we are having to deal with the lab to remove the charges."
— Yelp review of Austin SkinMore clinics in San Marcos
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