Cottage Urgent Care - San Luis Obispo - Foothill Plaza
Urgent Care • San Luis Obispo, CA
Ratings by platform
- Birdeye: 4.5 out of 5 stars (211 reviews (Birdeye/Google aggregated))
- Yelp (via Apple Maps reference): 3.1 out of 5 stars (49 reviews)
What patients say
Patients praise
- professional, kind, and helpful staff members
- clean, modern, and high-tech facilities
- efficient service and generally short wait times
- availability of on-site imaging services like X-rays
Common complaints
- reports of dismissive or condescending bedside manner from specific staff members
- occasional long wait times during high-volume periods
- frustration with online booking system and communication of wait time estimates
In patients' words
"Beautiful building! Extremely kind and efficient front desk person. Short wait time. I was a walk-in. Very compassionate doc who answered all my concerns and explained best meds to take while recovering."
— Birdeye review"The PA (John Michalak) did not listen to my concerns and spent less than a minute in the room with me. He was extremely dismissive and condescending."
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