San Luis Obispo - West Dermatology
Dermatology • San Luis Obispo, CA
Ratings by platform
- Yelp/MapQuest/Yahoo Local: 2.5 stars (on Yelp/multiple platforms) (Approximately 89 reviews)
- WebMD Care: 4.5/5 stars (for Dr. John Siebenlist) (13 ratings)
What patients say
Patients praise
- Competent and thorough medical care from specific providers (e.g., NPs, PAs, and Dr. Siebenlist)
- Professional and friendly interaction with some clinical staff members
- Modern and clean office environment
Common complaints
- Poor administrative and front-office customer service
- Frequent appointment cancellations or scheduling errors by staff
- Long wait times in the office
- Difficulties with pharmacy prescriptions or communication errors
In patients' words
"Never on time. Staff has cancelled several appointments on a whim With little to no notice. Do not feel like a valued or cared for patient. Would not recommend."
— Patient review (Yelp)"This is nightmare office concerning logistics. I have no problem with the medical care I have received, but the support staff makes many many errors."
— Patient review (WebMD)"I have been seeing Dr. Jon Siebenlist for about 20 years and he is always friendly, completely thorough and truly cares about his patients."
— Patient review (LocalityBiz)More clinics in San Luis Obispo
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