San Leandro - Epic Care
Primary Care • San Leandro, CA
Ratings by platform
- Yelp and associated review aggregators: 2.5 out of 5 stars (Approximately 22-23 reviews on major platforms)
What patients say
Patients praise
- Some individual doctors/providers are professional and caring
- Helpful technical staff reported in some instances
Common complaints
- Difficulty scheduling appointments
- Rudeness from administrative/front desk staff
- Unprofessional or uncaring behavior reported by some staff
- Long wait times for rescheduled appointments
- Lack of basic equipment (e.g., wheelchairs)
In patients' words
"Dr. Dhawan canceled my appointment less than a day before it was scheduled. Next available appointment was two months later. They were unapologetic and didn't seem to care."
— Review on Yelp/MapQuest"Very rude not friendly hard to understand!! The worse to schedule appt."
— Review on Yelp/MapQuest"Dr. Niaz is wonderful. He is professional, and does not rush me during appointments."
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