San Leandro - Epic Care
Internal Medicine • San Leandro, CA
Ratings by platform
- Yelp: 2.5 out of 5 stars (23 reviews)
- Birdeye: 4.4 out of 5 stars (80 reviews)
What patients say
Patients praise
- Specific providers described as professional and attentive
- Some positive experiences with individual front desk staff or technicians
Common complaints
- Poor administrative service and scheduling issues
- Unapologetic or rude staff interactions
- Long wait times for appointments and last-minute cancellations
- Concerns regarding overall patient care quality since the Epic Care transition
In patients' words
"Dr. Dhawan canceled my appointment less than a day before it was scheduled. Next available appointment was two months later. They were unapologetic and didn't seem to care."
— Yelp/Apple Maps user Eric C."Very rude not friendly hard to understand!! The worse to schedule appt.front desk only considerate person in there"
— Yelp/Apple Maps user Richard R."Dr. Niaz is wonderful. He is professional, and does not rush me during appointments."
— Yelp user G B.More clinics in San Leandro
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