Gastroenterology (GI) at San Leandro Medical Center
Gastroenterology • San Leandro, CA
Ratings by platform
- Healthgrades / CalHospitalCompare: 78% of patients reported doctors listened well and explained things well (hospital-wide) (N/A (aggregated hospital patient experience data))
- Healthgrades: 3 out of 5 stars (for an individual GI provider) (Not specified (based on individual patient feedback))
What patients say
Patients praise
- Effective treatment and positive outcomes from procedures like cyst drainage and colonoscopies
- Appreciation for thorough explanations and attentive manner from specific providers
- Generally positive hospital-wide metrics for patient education and doctor communication
Common complaints
- Reports of dismissive behavior or doctors not taking symptoms seriously
- Concerns about communication, follow-ups, and prescription renewals
- Frustration with bureaucracy and referral processes
- Reports of short-staffed conditions impacting patient care
In patients' words
"Every staff member was friendly and sincerely concerned for my well-being and comfort from the very start of my visit. The red-carpet treatment is certainly a BIG deal to a patient prior to a colonoscopy procedure."
— LocalityBiz review of Kaiser Permanente San Leandro Medical Center"This provider was consistently late, rude, and kept appointments extremely brief. My symptoms were not taken seriously, and I was told there was nothing further..."
— Healthgrades review of Kaiser Permanente San Leandro Medical Center"He has not followed up with me as my other GIs did! He has failed to renew my prescription for [medication] now for 5 days!!!"
— Healthgrades review of Dr. Justin Taylor, MDMore clinics in San Leandro
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