San Juan Capistrano - Camino Health Center
Prenatal Care • San Juan Capistrano, CA
Ratings by platform
- Yelp: Approximately 3.0 out of 5 stars (based on Yelp data) (94-106 reviews referenced across platforms)
What patients say
Patients praise
- Specific medical providers praised for kindness, expertise, and bedside manner
- Helpful and respectful front-desk and support staff in some interactions
- Valuable resource for community health and WIC services
Common complaints
- Difficult to reach via phone and long hold times
- Poor customer service and administrative challenges in appointment scheduling
- Long wait times during office visits
- Inconsistent experiences with medical staff professionalism and communication
In patients' words
"Dr. Jackson is a wonderful Dentist. She is patient and kind. She explains everything to the patient and parent's. I highly recommend her to anyone who needs dental care."
— Yelp user review"Honestly use this place as a last resort if I can’t get any appointments anywhere else I come here so that should say a lot. The staff is extremely rude and hasn’t been trained professionally."
— Online review platform"I don't think the staff is ready to operate at the rate of the incoming calls. Waiting ten or more minutes for somebody to answer is typical..."
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