San Juan Capistrano Medical Offices
Obstetrics & Gynecology • San Juan Capistrano, CA
Ratings by platform
- Birdeye: 4 out of 5 stars (72 reviews)
- Unilocal: Not explicitly stated average, but includes a mix of positive and critical reviews (20 reviews)
What patients say
Patients praise
- Highly regarded and attentive physicians and medical staff
- Clean, modern, and well-maintained facility environment
- Efficient and kind lab and support personnel
- Generally quick service and short wait times compared to other locations
Common complaints
- Occasional rudeness or lack of professionalism among some reception or pharmacy staff
- Some reports of long wait times for appointments or reception check-in
- Challenges navigating the parking lot
- Inconsistency in customer service at the pharmacy department
In patients' words
"Dr. Jeff Tracy is as on time as his friendly manner allows for; thorough examination and charting; genial manner and sincere care about my health make the appointment a pleasure."
— Birdeye user review"I like this facility very much. ... The facility is clean and well maintained. ... Dr Richter is the one. She is always nice and very understanding. I could not ask for better."
— Unilocal user review"This is a really nice Kaiser office. It's very easy to find... When you walk inside, you're immediately struck with how beautiful the interior is. This nicer than any Kaiser office I've ever been to."
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