Primary Care at San Juan Capistrano Medical Offices
Internal Medicine • San Juan Capistrano, CA
Ratings by platform
- Birdeye: 4.0/5.0 (72 reviews)
- Yelp: 3.2/5.0 (64 reviews)
What patients say
Patients praise
- kind, efficient, and professional staff
- competent physicians who listen to patient concerns
- clean and well-maintained facility
- generally short wait times for labs and appointments compared to larger facilities
- effective coordination of care within the Kaiser Permanente system
Common complaints
- occasional reports of long lines at reception
- mixed experiences with pharmacy staff customer service
- feeling rushed during some doctor appointments
- isolated complaints regarding rude reception staff
In patients' words
"Dr. Alanis is so wonderful in taking time to listen to my questions and answering them. He is knowledgeable about what issues can benefit from referrals and what he can help with. I appreciate having him as my primary physician."
— Birdeye / LocalityBiz / Loc8NearMe"I do feel rushed a lot of the time with the doctors. But I can’t really blame them for that... The facility is clean and well maintained."
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