Gynecologic Oncology Department - Moffitt Cancer Center
Gynecologic Oncology • San Juan Capistrano, CA
Ratings by platform
- Moffitt Cancer Center Internal Patient Satisfaction Survey: 4.9 out of 5 (Over 45,000 per year (internal survey))
- Better Business Bureau (BBB): 1.2 out of 5 (20 reviews)
- ComplaintsBoard: 1.0 out of 5 (4 reviews and 6 complaints)
What patients say
Patients praise
- high-quality cancer care and expertise
- generally positive internal patient satisfaction surveys (averaging 4.9/5)
- clinical professionalism and expertise noted in specific patient reports
Common complaints
- insensitive bedside manner
- concerns regarding billing and financial office interactions
- difficulty with communication or being contacted by doctors
- perceived lack of concern for patients ("money over patients")
In patients' words
"At Moffitt Cancer Center, we are committed to holding ourselves to the highest standards, especially in the area of patient satisfaction."
— Moffitt Cancer Center Official Website"The [staff] that consulted on my grandmother in the hospital had absolutely zero bedside manner and was completely insensitive and rude."
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