Understanding Reproductive Health Services
Family Planning/Reproductive Health • San Francisco, CA
Ratings by platform
- Real Patient Ratings (CCRM): 4.6/5 (1,170 (aggregate across referenced platform))
- FertilityIQ (UCSF): Strongly Recommends (aggregate) (217)
What patients say
Patients praise
- High praise for physician knowledge, expertise, and compassionate care
- Many staff members and nurses described as kind, respectful, and supportive
- Effective procedures for specific services like IUD placement and IVF treatments
- Comprehensive and informative care for many patients
Common complaints
- Inconsistent administrative and nursing communication leading to treatment confusion
- Recurring billing and financial department issues including persistent incorrect charges
- Long wait times for appointments and at the clinic
- Feeling like a number rather than an individual due to lack of continuity of care
- Instances of perceived unprofessionalism or lack of empathy from specific staff members
In patients' words
"UCSF was by far my worst experience... Infertility is hard enough on its own, go with a clinic that has the coordination and support in place to alleviate the stress, not add to it."
— UCSF Center for Reproductive Health patient review"I came from Sacramento for this visit because it is difficult to find a facility that provides adequate pain control for this procedure... if you need an IUD placed do not hesitate to come here."
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