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San Fernando Health Center

Family MedicineSan Fernando, CA

★★★★★4.7/5318 reviews across 2 platforms

Ratings by platform

  • San Fernando Community Health Center Website: 4.83 out of 5 stars (280 total reviews)
  • Apple Maps/Yelp integration: 3.5 out of 5 stars (38 total reviews)

What patients say

Patients praise

  • Attentive and compassionate medical providers, specifically mentioning prenatal care
  • Clean and well-organized facility environment
  • Professional and helpful medical assistants
  • Effective and thorough medical explanations

Common complaints

  • Long wait times for appointments and while at the facility
  • Difficulties with phone communication and reaching staff
  • Inconsistent customer service and rude reception experiences
  • Challenges with prescription processing and lab specimen handling

In patients' words

"Never imagined I would have had the worst experience I’ve ever had at a facility in Los Angeles; awful customer service and staff."

Medical Clinic «San Fernando Health Center» review

"Dr. Aura Veliz is amazing! I came here for prenatal care after I had miscarried two babies. I was nervous and scared but Aura was so reassuring and very supportive."

San Fernando Community Health Center Testimonial

"I called Saturday and was on hold 2 hours, called again this morning and I've been on hold for 3 hours! Not once has anyone answered the phone to help me."

Yelp review for Northeast Valley Health Corporation

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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