Urgent Care | Services and Programs
Urgent Care • San Diego, CA
Ratings by platform
- Birdeye/Google (AFC Urgent Care Point Loma): 4.5 out of 5 stars (1,189 reviews)
- Birdeye/Google (San Ysidro Health Urgent Care): 2.8 out of 5 stars (106 reviews)
- Birdeye/Google (Marque Urgent Care): 4.5 out of 5 stars (716 reviews)
- Yelp (Sharp Rees-Stealy Downtown Urgent Care): 4.3 out of 5 stars (49 reviews)
What patients say
Patients praise
- Efficient and professional medical care from doctors and nurses
- Compassionate bedside manner reported by some patients
- Convenient availability of on-site diagnostic services like X-rays and labs
Common complaints
- Rude, dismissive, or unprofessional front desk and administrative staff
- Long wait times and lack of communication regarding delays
- Billing confusion, surprise costs, and lack of transparency regarding insurance and fees
- Perceived lack of empathy from medical providers and support staff
In patients' words
"The girls at the front desk are impersonal and rude. I waited an outrageous amount of time... Save your time and sanity and go to another urgent care."
— Concentra Urgent Care Review (LocalityBiz)"I had such a positive experience at urgent care today... everyone was kind, efficient, and professional. She truly made a stressful situation so much more manageable."
— Marque Urgent Care Review (Birdeye)More clinics in San Diego
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