Shiley Eye Institute - UC San Diego Health
Optometry • San Diego, CA
Ratings by platform
- Birdeye (aggregating Google reviews): 3.1/5 stars (174 reviews)
- Yelp (historical reference): 3/5 stars (181 reviews)
What patients say
Patients praise
- Highly skilled and expert physicians/surgeons
- Successful surgical outcomes (e.g., cataract, corneal transplants)
- High quality of medical care and diagnosis
Common complaints
- Long wait times for appointments and during visits
- Poor administrative and patient management communication
- Issues with the optical shop service and responsiveness
In patients' words
"The docs are excellent. The patient management is abysmal. Hours-long waits with no explanation are the norm."
— Yelp (Community Question)"Great service great people"
— Birdeye (Review)"Top notch Dr.s. I was diagnosed... and was properly diagnosed. I was quickly treated... Kudos to the Dr.s at the Shiley."
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