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Neurology & Neurosurgery | UC San Diego Health

NeurologySan Diego, CA

★★★☆☆3.1/5575 reviews across 2 platforms

Ratings by platform

  • Yelp (Neurological Institute): 1.8 out of 5 stars (19 reviews) (19 reviews)
  • Birdeye (Hillcrest Medical Center): 3.1 out of 5 stars (556 reviews) (556 reviews)
  • Healthgrades (Hillcrest Medical Center): 77% patient recommendation rate (N/A)

What patients say

Patients praise

  • Nationally recognized program (U.S. News ranked No. 22-28)
  • Access to research-backed, advanced surgical procedures and technology
  • Many individual surgeons receive high ratings from patients for technical expertise and clear communication
  • Exceptional care reported by patients with successful outcomes

Common complaints

  • Difficulties with office communication and scheduling
  • Perceived lack of empathy or thoroughness in some interactions
  • Concerns regarding billing transparency and costs
  • Variability in patient satisfaction based on individual doctor encounters

In patients' words

"Everything went exactly as was descrbed to me. One year post surgery now and I'm feeling 20 years younger. Thank Dr. Ciacci! You changed my life!!!!!"

Patient testimonial for Dr. Joseph Ciacci (Healthgrades)

"No office communication. Ordered incorrect tests several times. Had to repeat MRI! Cancelled an angiogram after I was prepped and waiting 25 minutes on the operating table! No office follow up after this nightmare incident."

Patient review for Dr. Ramin Pakbaz (WebMD)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7].

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