La Jolla Gastroenterology
Gastroenterology • San Diego, CA
Ratings by platform
- Birdeye and Trustburn: 3.7/5 stars (3-6 reviews (across specified aggregator sites))
- Vitals (for Dr. Andrew Mayer): 4.7/5 stars (25 reviews)
What patients say
Patients praise
- Physicians described as kind, attentive, and down-to-earth
- Positive experiences with procedural care (e.g., colonoscopies) and staff professionalism
- Patients feeling heard and educated about their symptoms
Common complaints
- Difficulties with administrative communication and unreturned phone calls
- Issues with billing, unexpected costs, and cancellation fees
- Frustration regarding appointment scheduling and last-minute cancellations
In patients' words
"Communication about cancellation and medical bill can be a great headache for you if you come here... Called 4 times about it but never got my phone picked up."
— Birdeye review"The staff are insensitive and will not treat you as a patient/customer. Your procedure will be arranged ONLY at the convenience of their schedule and monetary gain."
— Trustburn review"Dr Mayer is a Amazing Doctor with Great compassion for his Patients . I have been seeing Dr Mayer and La Jolla Gastroenterology for many years as has my family"
— Vitals reviewMore clinics in San Diego
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