Expert Care at SAC Health - Patient Centered Clinics | California
Primary Care • San Bernardino, CA
Ratings by platform
- Birdeye: 3.9 out of 5 stars (78 reviews)
What patients say
Patients praise
- recognized national performance for quality care and behavioral health (HRSA honors)
- accredited as a Level-3 Patient-Centered Medical Home (NCQA)
- some patients report friendly, knowledgeable, and caring staff and doctors
- wide range of comprehensive medical and specialty services available
Common complaints
- long wait times for appointments and at the clinic
- perceived lack of communication or explanations regarding medical tests and treatment plans
- dissatisfaction with staff professionalism and responsiveness to follow-up inquiries
- reports of feeling unheard or dismissed by some providers
In patients' words
"The staff was friendly from the security guard to the front desk to the nurse and doctor. Place was very clean and fast as I had to do labs as well. Overall I was very impressed and glad I didn't listen to the bad reviews."
— LocalityBiz user review"I was sick for more than three months... when telling my primary care doctor my symptoms he told me there was nothing he could do... It wasn’t until i passed out... when I was diagnosed with Pneumonia... Please advocate for yourself when you’re at the doctors."
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