Pediatrics & Pediatric Specialties | Patient Centered Clinics
Pediatrics • San Bernardino, CA
Ratings by platform
- Healthgrades (for Dr. James Bartley): 2.7 out of 5 stars (3 reviews)
- Sharecare (for Dr. Allen Alejandro): 4.4 out of 5 stars (19 reviews)
What patients say
Patients praise
- Compassionate and knowledgeable physicians
- Helpful and patient support staff in some instances
- Accessibility and convenience, including same-day consultations at some clinics
- Strong patient-physician relationships over many years
Common complaints
- Rudeness or lack of professionalism among front desk and some clinical staff
- Long wait times even with appointments
- Communication issues including providers not listening to questions or explaining conditions clearly
- Inconsistent follow-up or perceived abandonment of patient care
In patients' words
"He is the most genuine doctor I’ve ever encountered. He is very knowledgeable and does what he can in the office before referring patients out to specialists. My kids have been going to him for 15 and 10 years now... The office staff is great as well, they are helpful and patient."
— Patient review for Dr. Allen Alejandro on Sharecare"Been coming here since I was 11 and I'm now 26 the quality of helpfulness and customer service use to be amazing now they take for ever even with an appointment the staff Maria at the front desk is beyond rude and disrespectful"
— Patient review for Inland Family Community Health Center on LocalityBiz"Dr. Shah did not properly diagnose my childs ailment nor did he follow-up. He abandoned me and the safety and well being of my child."
— Patient review for Dr. Praful C. Shah on VitalsMore clinics in San Bernardino
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