Expert Care at SAC Health - Patient Centered Clinics | California
Family Medicine • San Bernardino, CA
Ratings by platform
- Apple Maps (Yelp source): 2.6 out of 5 stars (33 reviews)
What patients say
Patients praise
- Some patients report positive, professional, and thorough care from specific doctors and staff members
- Clean and efficient facility experiences reported by some patients
- Polite and helpful front desk staff in certain instances
Common complaints
- Long wait times and difficulty scheduling appointments in a timely manner
- Communication issues, including lack of explanation for medical tests and poor phone service/responsiveness
- Inconsistent quality of care across different departments and locations
- Staff/provider behavior concerns, including rudeness or perceived lack of preparedness
In patients' words
"I going to be honest I was a little worried with all of the bad reviews. I went for an OB Appoinment and everything went great for me. The staff was friendly from the security guard to the front desk to the nurse and doctor."
— LocalityBiz review"I’m talking hours past the scheduled time. At that point, what’s the purpose of an appointment at all. People plan their day, take time off work. Sitting endlessly with no updates feels careless and disrespectful."
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