Dental Services - Public Health - San Bernardino County
Dental • San Bernardino, CA
Ratings by platform
- Birdeye (Santa Fe Dental Group): 3.3/5 (29 reviews)
- FamilyDentistryOnline (Western Dental & Orthodontics): 3.0/5
- FamilyDentistryOnline (San Bernardino Family Dentistry): 2.0/5
What patients say
Patients praise
- Some reports of polite and caring individual staff members
- Some clinics noted as clean or organized in individual instances
Common complaints
- Scheduling issues (e.g., appointments not recorded, last-minute cancellations)
- Poor professionalism and rude staff/doctor interactions
- Billing disputes and lack of financial transparency
- Concerns regarding quality of care and facilities (e.g., cleanliness, pain management)
In patients' words
"Western Dental is in the fraud business. They are shaking down people. I did not even come back to get more services. No explanation. Only lies and deceit."
— LocalityBiz review for Western Dental & Orthodontics"That said, I want to acknowledge the excellent care provided by the dentist and the hygienist. They are both skilled, professional, and courteous. My concerns are directed solely at the front desk experience."
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