Lone Star OB/GYN Associates: Gynecology, Female Health Clinic ...
Obstetrics and Gynecology (OB-GYN) • San Antonio, TX
Ratings by platform
- Yelp/MapQuest: 3.5/5 stars (Yelp) (56 reviews)
What patients say
Patients praise
- highly regarded, compassionate, and knowledgeable individual physicians
- clean and efficient office environment
- favorable experiences with pregnancy and postpartum care
- doctors noted for being personable and relatable
Common complaints
- excessive wait times for appointments
- difficulties in communication with office staff and frequent phone accessibility issues
- concerns regarding bedside manner or lack of responsiveness from some individual physicians
- reports of administrative disorganization, such as scheduling or follow-up failures
In patients' words
"No one ever answers the phones. I have called 4 times in the past two days and I was in hold for more than 15 minutes each time. ... However, the staff is not very professional or helpful."
— LocalityBiz"I'm usually afraid to go to the doctor. Fear goes right out the window when you see Dr. Cerny-Leecock. ... Her bedside manners and patience are remarkable."
— LocalityBiz"The wait times every single appointment are extremely excessive and they do not care because they charge you in advance."
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