
San Antonio Home Health Services | SA Personal Assistance
Home Health Care • San Antonio, TX
Ratings by platform
- San Antonio Home Health and Hospice: 4.9/5 stars (215 reviews)
- CHRISTUS VNA Home Health - San Antonio: 3.8/5 stars (34 reviews)
- Right at Home Greater San Antonio: 4.7/5 stars (69 reviews)
- Texas Heartfelt Personal Care LLC: 4.4/5 stars (12 reviews)
What patients say
Patients praise
- Highly professional, compassionate, and attentive individual caregivers mentioned by name
- Punctuality and efficiency in rehabilitation and daily assistance tasks such as bathing, exercising, and cleaning
- Responsive and helpful office staff during initial setup and specific urgent requests
- Positive impact on client quality of life through relationship-driven care models
Common complaints
- Inconsistent quality of caregivers and staff turnover causing reliance on new, untrained aides
- Communication issues between office staff, management, and families regarding care plans and scheduling
- Professionalism concerns, including reports of rude, condescending staff and toxic office environments
- Severe operational lapses such as missed visits, failure to manage supplies, and reports of patients left unattended or lacking proper medication/feeding oversight
In patients' words
"Penny with San Antonio Home Health provided excellent assistance in my rehab from knee replacement surgery. She was efficient and punctual and maximized the time we had to work together."
— Molly B., review on Birdeye for San Antonio Home Health and Hospice"My experience was VERY unprofessional, disrespectful and disregard. Never again!!"
— Anonymous, review on Birdeye for CHRISTUS VNA Home Health"When the regular Care Giver has to be absent it usually results in a disaster. There is not enough depth in the organization to professionally deal with absences both care givers and management."
— Reviewer on Caring.com for Right at Home Greater San Antonio"The staff was generally very flexible and great to work with, and helped me through a difficult situation… However, Christine was extremely rude and condescending."
— Reviewer on Listen360 for Senior Helpers of Greater San AntonioMore clinics in San Antonio
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