New Choices Treatment Centers: Drug and Alcohol Addiction ...
Addiction Medicine • San Antonio, TX
Ratings by platform
- Rehab.com/Google Reviews: 4.45 out of 5 stars (134 reviews)
- ThreeBestRated: 4.8 out of 5 stars (Inspection Score 115/120) (Not explicitly stated)
What patients say
Patients praise
- Appreciation for staff support, empathetic counselors, and nursing care
- Positive feedback on the apartment-style living environment and amenities
- Commendation for the individualized, holistic treatment approach and variety of therapeutic programs
- Involvement in community recovery and professional collaboration with local health entities
Common complaints
- Reports of poor staff conduct including unprofessionalism and accusations of misconduct
- Concerns regarding facility maintenance and sanitation, such as presence of pests
- Complaints about medication administration procedures and micromanagement
- Negative experiences with specific recovery coaches or staff members
In patients' words
"I had a very spectacular experience with every step of the way with staff members, counselors as well with nurse's and doctor's... I myself experience a life changing and to the core with the help of this wonderful and loving people."
— ThreeBestRated review"If I could give this place an 0 I would, please don't go to this low budget treatment center... The staff is horrible, one of the nurses was sleeping/ messing with client... We have seen rats in our rooms and have told them but nothing has been done."
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