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University Health Clinic

Urgent CareSan Angelo, TX

★★★☆☆2.7/575 reviews across 2 platforms

Ratings by platform

  • Birdeye (Shannon Clinic Urgent Care): 2.7/5 stars (72 reviews)
  • OpenGovNY (Shannon Clinic): 3.7/5 stars (3 ratings)

What patients say

Patients praise

  • Specific providers are sometimes described as attentive and willing to listen
  • Staff can be accommodating and pleasant in individual interactions

Common complaints

  • Long wait times
  • Poor office staff communication and handling of patient paperwork/medications
  • Perceived lack of thoroughness in medical care
  • Concerns regarding rushed patient visits

In patients' words

"Students cite long wait times and no resolution for their illnesses as their main sources of frustrations with the health clinic."

Blog/Student perspective on university health clinic (historical context)

"I had meds sent to the office and they give them away to other patience even though my name is on the meds. They actually gave away over $450 worth of my insulin."

OpenGovNY review of Shannon Clinic

"Have been waiting with my three-month old for almost two hours. Just asked how much longer and was told they are at lunch until 2 (another 30 minutes). This would have been good information to give when I checked in at 11:50."

Birdeye review of Shannon Clinic Urgent Care

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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