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Allergy & Immunology Services at Sugar House Health Center

Allergy and ImmunologySalt Lake City, UT

★★★★★4.5/515 reviews across 1 platforms

Ratings by platform

  • Vitals.com (for Dr. Mili Shum): 4.5/5 (15 ratings)
  • Apple Maps (for overall Sugar House Health Center): 93% positive (28 ratings)

What patients say

Patients praise

  • knowledgeable and thorough medical providers
  • effective treatment plans for allergies and asthma
  • clear communication and patient education from specific specialists
  • compassionate and professional care from many staff members

Common complaints

  • billing transparency and unexpected facility fees
  • communication issues regarding test results and medical instructions
  • occasional reports of long wait times and administrative difficulties
  • negative interactions with some clinical staff

In patients' words

"Dr. Olsen is one of the best asthma allergy and immunology doctors I know. He is very thorough and knowledgeable in all aspects of his field."

University of Utah Health Provider Page (Dr. Jonathan A. Olsen)

"Nice facility but shady billing practices and poor communication ruin it."

Vitals.com Review

"Dr Duffey was SUPER knowledgeable about the connection between allergies and their connection to my asthma... She's sharp, great communicator, professional."

University of Utah Health Provider Page (Dr. Hannah Duffey)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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