Salisbury ExpressCare Urgent Care Centers
Urgent Care • Salisbury, MD
Ratings by platform
- Birdeye: 3.9/5 stars (504 reviews)
- Zocdoc: 4.53/5 stars
- Yelp via MapQuest: 2.5/5 stars (24 reviews)
What patients say
Patients praise
- Efficient and prompt service for many patients
- Friendly, personable, and compassionate staff members
- Thorough medical examinations and clear explanations from providers
- Clean and modern facility environment
Common complaints
- Occasional long wait times, even with appointments
- Billing and insurance coverage issues (e.g., miscommunication regarding in-network status)
- Some reports of poor customer service from front desk staff
In patients' words
"The front desk is nasty every time I go here! Why....Nasty for me reason! Low quality customer services!"
— Birdeye reviewer"This is literally THE best urgent care I've ever been to. I only go here. I've never felt so passionately about an urgent care. The front desk staff, nurses, and doctors are ALL so friendly and..."
— Yelp reviewer"Consumers beware! They advertised that they were "in network" with my insurance. Front desk person and billing dept. both confirmed that they were in network. They were NOT and they charged my..."
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