Chesapeake Health Care | Comprehensive Community ...
Primary Care • Salisbury, MD
Ratings by platform
- Google Ratings (via Nursa): 2.60 out of 5 stars (based on 86 reviews) (86 reviews)
What patients say
Patients praise
- Some patients report highly attentive, thorough, and professional medical providers
- Appreciation for staff who take time to listen to patient concerns
- Some experiences of a pleasant and welcoming office environment
Common complaints
- Rude, dismissive, or unprofessional front desk and office staff
- Difficulty reaching staff by phone and long wait times for appointments
- Frequent appointment cancellations and scheduling errors
- Issues with communication between medical providers and therapists
- Perception of poor quality or rushed care in some departments
In patients' words
"I gave this a 1 star only because the staff at the front desk are dismissive and rude... the doctors are great but the front desk are not and they definitely need to get some new staff in there that genuinely care for the patients also."
— LocalityBiz (Adult Medicine)"Sheena Ames is the best doctor that i have dealt with in a long time. She genuinely cares and sits down and takes time to listen to your concerns and then forms a plan of action. I haven't seen this from a doctor in a long-time. She is truly a blessing to her profession."
— LocalityBiz (S. Division Street Family Medicine)"At one time I would have given a five star review, but unfortunately now I feel like this practice has failed my daughter terribly... Most of the staff there is amazing and supportive. We are just very hurt and disappointed with the administration’s decision on this."
— LocalityBiz (Mental Health)More clinics in Salisbury
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