TidalHealth OB/GYN, Salisbury | Practice
OB-GYN • Salisbury, MD
Ratings by platform
- Ratings.MD (Dr. Caitlin Robinson): 5.0/5 (169 ratings) (169)
- Ratings.MD (Dr. Catherine Casto): 5.0/5 (156 ratings) (156)
- Ratings.MD (Dr. Sharon Liu): 4.9/5 (161 ratings) (161)
- Birdeye (TidalHealth OB/GYN Mears Campus): 1.8/5 (38)
What patients say
Patients praise
- providers described as knowledgeable, thorough, kind, and compassionate
- many patients appreciate feeling heard and having their concerns addressed without feeling rushed
- positive experiences with the medical assistants and nursing staff in certain contexts
- efficient and professional office environments reported by many patients
Common complaints
- reports of rude, sarcastic, or condescending behavior from front desk/reception staff
- dissatisfaction with administrative processes such as appointment cancellations due to records issues
- perceived dismissiveness or lack of empathy from some providers during clinical interactions
In patients' words
"Dr. Robinson was absolutely wonderful... She outdid all of my expectations, was kind, thorough and validating."
— Ratings.MD - Patient review for Dr. Caitlin Robinson"Her receptionist, however, leaves everything to be desired. They are rude, snarky, condescending and clearly don’t care about keeping patients."
— Healthgrades - Patient review for Dr. Elizabeth Pernal"Poor customer service, when I called I got attitude and sarcasm."
— Birdeye - Patient review for TidalHealth OB/GYN Mears CampusMore clinics in Salisbury
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