Behavioral & Mental Health | Health Topics
Mental Health • Salisbury, MD
Ratings by platform
- Birdeye (Salisbury Health Center, NC): 4.8 out of 5 stars (165 reviews)
- Birdeye (Center for Emotional Health, Salisbury, NC): 3.7 out of 5 stars (44 reviews)
- Tebra (Rowan Psychiatric & Medical SVC, Salisbury, NC): 4.9 out of 5 stars (1029 reviews)
- Tebra (Mental Wealth Psychiatric Services, MD): 5.0 out of 5 stars (15 reviews)
What patients say
Patients praise
- Kind, polite, and helpful staff members
- Effective, non-judgmental providers who take time to listen
- Positive health outcomes and improvements in daily life management
- Convenient service options such as same-day appointments and telehealth/Zoom accessibility
- Compassionate care management programs supporting recovery and stability
Common complaints
- Unprofessional and rude staff behavior towards families
- Lack of compassion and poor understanding of resident/patient care needs
- Administrative failures including documentation errors and safety protocol violations
- Difficulty in communication, including unreturned phone calls and unreachable providers
- Safety concerns related to past incidents of wandering residents and medication management issues
- Complaints regarding bedside manner and lack of clear information during medical care
In patients' words
"Extremely rude and unprofessional staff. They speak horribly to family members who call. Additionally, they hire staff who have a poor understanding of the type of care that the individuals in the home need."
— Salisbury Behavioral Health (Glenside/Allentown, PA) online reviews"For a mental health facility, it should be important that they answer their patients or call them back. Not only is that unprofessional, it is also dangerous."
— Center for Emotional Health (Salisbury, NC) review"Mrs.Martin is the one i see when i go ,and i would like to say she is a very nice , sweet , caring ,and stays true to her words. She will listen to you without any type of judgement"
— Rowan Psychiatric & Medical SVC (Salisbury, NC) review"My therapist and psychiatrist team ... have absolutely changed life for the better. They listen, they are kind ... and they don’t make me feel broken."
— Chesapeake Health Care (Salisbury, MD) reviewMore clinics in Salisbury
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