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Doctors in Cabarrus & Rowan County - Book Online | Atrium Health

Family MedicineSalisbury, NC

★★★★☆3.7/51,066 reviews across 3 platforms

Ratings by platform

  • Birdeye (Atrium Health Cabarrus Emergency Department): 3.0 out of 5 stars (616 reviews)
  • Solv Health (Atrium Health Urgent Care, Salisbury): 1.0 out of 5 stars (Not explicitly stated, limited review data)
  • Birdeye (Atrium Health Primary Care Cabarrus Family Medicine): 4.7 out of 5 stars (450 reviews)

What patients say

Patients praise

  • Attentive and compassionate clinical staff at some urgent care locations
  • Efficient and streamlined processes for some same-day appointments
  • High patient satisfaction at specific primary care practices
  • Comprehensive, relationship-based healthcare in primary care settings

Common complaints

  • Long wait times in emergency departments
  • Concerns regarding communication and staff responsiveness
  • Issues with hospital cleanliness and facility maintenance
  • Complaints about misdiagnosis and lack of thorough examinations
  • Subpar patient care experiences including nursing and nutrition services

In patients' words

"We arrived at the ER around 2:00 pm on a Saturday because my mother had a leg injury... the extremely long wait times and lack of communication."

Birdeye (Atrium Health Cabarrus Emergency Department)

"Many visitors commend the clinical staff for their attentiveness and compassionate approach, particularly noting nurse practitioners who swiftly assess conditions and clearly explain treatment paths."

Wheree (Atrium Health Urgent Care)

"A seven year-old throwing up blood should be a lot more concerning, but no real concern at this hospital."

Better Business Bureau (Atrium Health Customer Complaint)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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