Urgent Care & Walk-in Clinic in Windham, NH - ConvenientMD
Urgent Care • Salem, NH
Ratings by platform
- Birdeye: 4.3 out of 5 stars (1,281 reviews)
- Better Business Bureau: Not rated (BBB typically displays status rather than 1-5 star ratings for this profile) (37 total complaints in the last 3 years; 22 in the last 12 months)
What patients say
Patients praise
- Clean facility
- Pleasant staff and thorough care during some visits
Common complaints
- Long wait times and inefficient booking systems
- Difficulty with billing, double-charging, and unresponsive customer service/AI support
- Perceived misdiagnosis and inadequate medical care
- Unprofessional staff interactions and poor communication regarding prescriptions
In patients' words
"Waited an hour and a half just to see a doctor . extremely annoyed with service . saying the service is fast is false advertisement."
— Birdeye"My husband received services from Convenient MD in June 2025... We were double-charged. This would not have been a big deal, but I have REPEATEDLY tried to get in touch with Convenient MD and their billing service and cannot get a response."
— Better Business Bureau"Prompt thorough, pleasant staff and listened carefully to the issues I was having. Clean facility."
— ConvenientMD WebsiteMore clinics in Salem
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