SSM Health Medical Group
Urgent Care • Salem, IL
Ratings by platform
- SSM Health Official Site: 4.9 out of 5 stars (clinic level) (118, 161, and 103 ratings across different metrics)
What patients say
Patients praise
- Providers are described as compassionate, attentive, and knowledgeable
- Patients feel heard, respected, and not rushed during appointments
- Strong emphasis on clear communication and collaborative treatment planning
- Staff are reported to be professional, kind, and friendly
Common complaints
- Instances of administrative or referral errors where patients were seen by providers unable to assist with their specific needs
In patients' words
"Amazing care! I feel like she truly cares, listens, and wants to help!"
— SSM Health Patient Review (KJ Norman)"Dr Ganz was very kind, however, he was unable to assist in my treatment. No one reviewed my case ahead of time to realize that I was mistakenly referred to his office."
— SSM Health Verified Patient ReviewMore clinics in Salem
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