
Providers - Salem Township Hospital
Sports Medicine • Salem, IL
Ratings by platform
- MedicalRecords.com: 3.9/5 stars (15 reviews)
What patients say
Patients praise
- Strong patient recommendation rates (reported at 76-79% in recent data)
- Consistently high patient satisfaction scores (recently reported at 89.1% to 91%)
- Attentive and polite staff experiences reported by many patients
- Ongoing facility renovations and service expansions (e.g., new wound care clinic)
- Lower than national average staff turnover, supporting consistent patient care
Common complaints
- Concerns about communication from doctors and nurses
- Reports of long wait times for assistance or medication administration
- Isolated complaints regarding unprofessional conduct in the emergency department
- Instances of pain management not meeting patient expectations
In patients' words
"Our quality scores improved, our patient satisfaction scores improved, and our turnover numbers are lower than expected and much lower than the national average, so we’re keeping people here in place to serve the community."
— CEO James Timpe, April 2026"They treated me great and made me feel like I was a top priority no matter the severity of my injury."
— Patient review, MedicalRecords.comMore clinics in Salem
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