Family Medicine in Salem, NH - Primary Care | Specialists | Physicians
Primary Care • Salem, NH
Ratings by platform
- Healthgrades: 4.6/5 (9 reviews)
- WebMD: 4.5/5 (31 ratings)
- Mass General Brigham: 4.8/5 (233 ratings, 103 reviews)
- Healthgrades: 2.6/5 (23 reviews)
- Mass General Brigham: 4.9/5 (396 ratings, 193 reviews)
- Mass General Brigham: 4.9/5 (383 ratings, 188 reviews)
What patients say
Patients praise
- Compassionate, attentive, and professional care provided by well-regarded physicians
- Clear, effective communication and unhurried appointments with certain doctors
- Modern, well-organized facilities that minimize wait times for some networks
- Patients feeling well-informed about their medical history and treatment plans
Common complaints
- Difficulty reaching staff and long hold times for appointments or refills
- Perceived lack of communication, follow-up, and unprofessional conduct by some office staff
- Challenges with office policies, including appointment scheduling, transfer fees, and billing disputes
- Patient feelings of being ignored, rushed, or treated without compassion in certain practices
In patients' words
"I did not feel rushed in the appointment and there was ample time for questions, explanations and an exam. My experience with Dr. Ramesh was wonderful."
— Mass General Brigham Patient Review"Hard to get a live person to talk with. Phones go to voice mail and they say they will call back. More than twice they said they left messages with me but phone records no calls from their office."
— Healthgrades Patient Review"The lack of communication, compassion, and basic professionalism here is staggering. The front desk and management should be held accountable for how this place operates."
— LocalityBiz Patient Review"Dr. Matos is the best primary care Doctor I have ever had. He is so warm and comforting and very knowledgeable."
— Mass General Brigham Patient ReviewMore clinics in Salem
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Patients praise: Highly competent and attentive physicians with good bedside manner · Positive experiences with scheduling urgent or same-day appointments for established patients.
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Patients praise: professionalism and organized facilities · thorough and compassionate care from some providers.
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Patients praise: professional and thorough care from specific doctors and staff · courteous and compassionate office staff interactions.
Salem Primary Care Clinic - Oregon Integrated Health
Patients praise: Some patients report friendly and helpful interactions with staff, including physicians and nurse assistants · Patients appreciate the thoroughness of certain providers who take time to listen.
Dentist in Salem, NH | Honest Care Dental – Family & Cosmetic
Patients praise: Friendly and professional staff · Gentle and thorough cleanings.
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