SSM Health Medical Group
Pediatrics • Salem, IL
Ratings by platform
- SSM Health Official Patient Surveys: 4.8 to 4.9 out of 5 stars (varies by provider and survey pool) (Ranges from approximately 100 to 160 ratings per provider displayed on location profiles)
What patients say
Patients praise
- providers who are compassionate, kind, and attentive listeners
- staff professionalism and courteous demeanor
- thorough explanations of treatment plans and medical conditions
- long-term patient trust and appreciation for consistent care
- efficient and timely appointments without feeling rushed
Common complaints
- occasional reports of providers failing to review patient charts or lab results prior to appointments
- instances of patients being referred to the wrong specialist or office without prior case review
In patients' words
"Dr. Zahoor provided truly exceptional care during my visit. She was...understanding, took the time to really...to my concerns. She explained...clearly and made...I felt informed and comfortable throughout the entire appointment."
— SSM Health patient survey for Dr. Mahvish Zahoor"Not enough time or words to express how great Mary is & her concern w her patients. Mary is so professional & makes patients feel comfortable when discussing treatment & diagnosis."
— SSM Health patient survey for Mary Piper, APRN-CNP"Dr. Hoffman is very friendly and courteous; however, does not give the impression he had reviewed previous appointments or recent labs prior to entry into the exam room."
— Verified patient feedback on ratings.mdMore clinics in Salem
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