SSM Health Medical Group
Internal Medicine • Salem, IL
Ratings by platform
- SSM Health Medical Group (Salem, IL) - getcare.ssmhealth.com: 4.9 out of 5 (118 ratings) (118)
- SSM Health Medical Group (Salem, IL) - getcare.ssmhealth.com: 4.8 out of 5 (161 ratings) (161)
- Mary Piper, APRN-CNP (Salem, IL) - getcare.ssmhealth.com: 4.9 out of 5 (35 reviews shown) (35)
- Mahvish Zahoor, MD (Salem, IL) - getcare.ssmhealth.com: 4.8 out of 5 (not specified in snippet)
- SSM Health Medical Group (aggregate) - Ratings.MD: not specified in snippet (983 Ratings; 35 Comments)
What patients say
Patients praise
- Providers are described as compassionate, attentive, and experienced
- Patients mention clinicians listen to concerns and explain options clearly
- Many reviewers express trust/confidence in treatment plans and clinical knowledge
Common complaints
- Some administrative or communication experiences are described as mixed/negative
- Reports of rude/condescending receptionists
- Mentions of long delays in responses/waiting time that frustrate patients
- Some patients note concerns about trust due to conflicting recommendations
In patients' words
"“Patients overwhelmingly praise SSM Health Medical Group for compassionate, attentive, and experienced care.”"
— ratings.md profile for “SSM Health Medical Group”"“Many users appreciate the friendly and accommodating staff… However, experiences can vary, particularly regarding communication and administrative processes.”"
— wheree.com page for “SSM HEALTH MEDICAL GROUP” (updated June 2026)"“Waiting time: There are mentions of significant delays in response times from medical staff…”"
— wheree.com page for “SSM HEALTH MEDICAL GROUP” (updated June 2026)"“Providers with less than 30 surveys returned by patients may not have patient ratings listed on their profiles…”"
— SSM Health “About Our Patient Satisfaction Survey”More clinics in Salem
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