Salem Center
General Practice • Salem, NJ
Ratings by platform
- Seniors.fyi (Nursing home in Salem, WV): 4.4 out of 5 stars (from 49 reviews) (49 reviews)
- Birdeye (Clinical center in Winston-Salem, NC): 3.3 out of 5 stars (45 reviews)
- Genesis HealthCare (Official site): 3.5 out of 5 stars (11 customer satisfaction ratings)
What patients say
Patients praise
- Professional, friendly, and dedicated staff across nursing, therapy, and management departments
- Effective rehabilitation services with positive outcomes in strength and mobility
- Well-maintained facility environment, including the courtyard and common areas
- Management team credited for hard work in making residents feel comfortable
Common complaints
- Operational challenges such as communication gaps, including slow email responses and scheduling bottlenecks for family conferences
- Staffing concerns, particularly regarding nighttime aide-to-resident ratios
- Unstaffed or inconsistently covered front desk
- Inadequate furniture/seating options for patients
- Patient dissatisfaction with clinical staff listening to symptoms
- Concerns regarding perceived administrative or scheduling rudeness in medical/clinical settings
In patients' words
"Several reviews point to gaps in day-to-day communications, including slow email responses and scheduling bottlenecks... Night-shift aide staffing concerns also appear in several accounts."
— Seniors.fyi review summary"Many reviews highlight the professionalism, friendliness, and dedication of the staff across various departments... The therapy department receives special mention for its patience and effectiveness."
— MyCaringPlan facility overview"Terrible. None of the Dr's have listened to any of my concerns about my symptoms... They don't give me refills to ensure they get more insurance money..."
— Birdeye user review for medical clinicMore clinics in Salem
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