SSM Health Medical Group
Family Medicine • Salem, IL
Ratings by platform
- SSM Health Official Site (Clinic Level): 4.9 out of 5 (118 ratings)
- Dr. Mahvish Zahoor (Provider Level): 4.8 out of 5 (161 ratings, 47 reviews)
- KJ Norman, APRN-CNP (Provider Level): 4.9 out of 5 (37 reviews)
What patients say
Patients praise
- Attentive and active listening
- Compassionate and caring demeanor
- Knowledgeable and professional care providers
- Thorough communication and clear explanations
- Feeling valued as a patient and not rushed during appointments
Common complaints
- Perception of provider being uninterested or dismissive
- Feeling of being belittled or dealt with in a superior manner
In patients' words
"She is not interested in what you want or have to say, has her mind made up and justifies it. Comes across as superior, which gives you a belittling feeling."
— Dr. Mahvish Zahoor Patient Review"She is just amazing. She actually really sits and listens to you and what you’re going through. She really cares, it’s genuine."
— KJ Norman, APRN-CNP Patient Review"She cares, she listens, and she NEVER asks me 'what are we here for today'. When she walks in the room she’s ready for me."
— SSM Health Family Medicine Patient ReviewMore clinics in Salem
Salem Family Health Center | Patient-Centered Health Care
Patients praise: kind and friendly staff · clean and well-maintained facility.
Family Medicine in Salem, MA - Primary Care | Specialists | Physicians
Patients praise: Many individual physicians are highly regarded for being thorough, knowledgeable, and compassionate · Patients appreciate doctors who take their time and do not rush visits.
Carilion Clinic Family Medicine - Salem
Patients praise: Appreciation for specific physicians (e.g., Dr. Saks) · Some patients report friendly and professional clinical staff interactions.
Family Medicine in Salem, NJ - ProviderMatch
Patients praise: Many individual providers in the Salem area receive high ratings for patient experience on Inspira Health Network's platform · Diverse range of specialty and primary care services available locally.
Dentist in Salem, NH | Honest Care Dental – Family & Cosmetic
Patients praise: Friendly and professional staff · Gentle and thorough cleanings.
Hormone Replacement Therapy - Southern OB/GYN Associates
Patients praise: High patient satisfaction ratings (4.98/5) on specialized healthcare review platforms · Comprehensive information provided on menopause health and hormone replacement therapy options.
Comparing your options?
Browse other Family Medicine clinics, or filter by state and specialty to compare patient ratings.