Heart Care (Cardiovascular) | Bayfront Health | St. Petersburg | Florida
Cardiology • Saint Petersburg, FL
Ratings by platform
- Birdeye (for Medical Group Cardiology): 3.9 out of 5 stars (based on 11 reviews) (11 reviews)
- Healthgrades (for Orlando Health Bayfront Hospital): 65% of patients (3% lower than national average) rating of 9 or 10; 64% would recommend
- PissedConsumer: 2.0 out of 5 stars (1 review)
- Rate A Hospital: 1.0 out of 5 stars (7 reviews)
What patients say
Patients praise
- specific praise for cardiology specialists and surgeons for their skill and diligence
- positive patient outcomes from specialized procedures such as TAVR heart valve replacements
- instances of kind, professional, and attentive nursing care in outpatient cardiology settings
- patients feeling well-cared for and heard by their specific cardiac physicians
Common complaints
- reports of rude, unprofessional, or apathetic staff interactions
- complaints regarding long wait times and delays in care or pain relief in the emergency department
- concerns about hospital administrative and billing practices causing financial or collection issues
- experiences of miscommunication or lack of coordination during hospital stays
- general dissatisfaction with patient experience, with some ratings below the national average
In patients' words
"It took many tests and some trial-and-error, but we found I had 2 separate issues happening at the same time. Both drs... have continued to work on ensuring to keep a balance between my meds. I am extremely sensitive to even small changes in meds, so I really appreciate their diligence and patience."
— Patient review on Birdeye/LocalityBiz"Billing confusion led to collection and lack of receipts or clear itemization... The administrative confusion, bureaucracy and sheer arrogance of the customer service department at Bayfront are all proof of something clearly broken in their system."
— Review on PissedConsumer"To Smith, the most remarkable part of the process was the speed and immediate relief. 'I went in early in the morning, it was done by noon and then I had to lay on my back for four hours,' he said. 'I spent most of the rest of the day walking the floors of the hospital.'"
— Bayfront Health content hub case study"Nurses were very rude in the ER. Drew blood in triage immediately when I got there and then there was a problem with it... I will never go to this hospital again! I will die on the sidewalk outside before I go back in."
— Review on Rate A HospitalMore clinics in Saint Petersburg
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