SSM Health Medical Group
Primary Care • Saint Charles, MO
Ratings by platform
- Yelp: 3.0 / 5 (6 reviews)
- Healthgrades: 3 / 5 (1 review)
What patients say
Patients praise
- appreciation for the friendly and accommodating staff (some experiences)
- satisfaction with specific medical providers' expertise
- high quality of care when actually receiving medical attention
Common complaints
- rudeness and condescending attitude from receptionists and nursing staff
- significant waiting times past scheduled appointment times
- administrative inefficiencies and communication issues
- frustration regarding prescription management and billing policies
In patients' words
"Many users appreciate the friendly and accommodating staff... However, experiences can vary, particularly regarding communication and administrative processes."
— Wheree (SSM Health Medical Group Review Summary)"Front nurses are rude. Make you feel guilty for ever even calling. Went there twice. Both times i got into a room quickly, but then waited well over 30 minutes (way past my appointment time)."
— Yelp Review for Ssm St Charles Clinic Medical GroupMore clinics in Saint Charles
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